Cookie Policy
Effective Date: July 31, 2026
Last Updated: July 31, 2026
Website: https://servicemanualexperts.com
This Cookie Policy explains, in plain language, what cookies and similar technologies are used on our website, why they are used, and how you can accept, limit, or remove them. Please read this policy together with our Privacy Policy before browsing or purchasing.
This policy applies to Service Manual Experts, operated by Irie Lee LLC. The website provides digital service manual downloads, and cookies help maintain shopping cart functionality, checkout sessions, account access, payment processing, and download access.
1. What Cookies Are
A cookie is a small text file that a website stores on your computer, phone, or tablet when you visit it. Cookies allow a website to recognize your device during a later visit, keep items in your shopping cart, remember choices you have made, and understand how the website is being used.
Cookies cannot access files stored elsewhere on your device, and they cannot run programs or carry viruses.
We also use a limited number of related technologies that work in a similar way to cookies, including pixels, tags, and local storage. For simplicity, this policy refers to these technologies collectively as “cookies.”
Cookies are used because our website provides digital service manual downloads. They help your shopping cart, checkout session, and download access work correctly from the time you add a manual to your cart until you receive your download link.
What we provide: Digital service manual downloads.
Cookie categories used: Necessary, Functional, Analytics, and Advertising.
Website platform: Shopify-hosted storefront.
Consent required for: Analytics and advertising cookies where applicable.
Cookies sold to third parties: Never.
Applicable markets: United States, United Kingdom, Australia, and Canada.
2. Categories of Cookies
Every cookie used on this website falls into one of the following categories.
Strictly Necessary Cookies
These cookies are required for the website to function and cannot be switched off. They allow you to place a service manual in your shopping cart, move through checkout, complete payment, remain signed in to your account, and receive your download link.
Without these cookies, we could not properly provide the digital manual you purchased.
Status: Always active.
Consent: No consent required where these cookies are strictly necessary for a service you have requested.
Functional Cookies
Functional cookies remember choices you make so the website can provide a more useful experience when you return. These choices may include your currency, country or region, and language display preferences.
Functional cookies are not intended to track you across other websites.
Purpose: Improve your website experience.
Control: These cookies can be limited where the applicable settings allow.
Performance and Analytics Cookies
Performance and analytics cookies, including cookies used through Google Analytics, help us understand in aggregate how visitors find and use the website. This may include information about which manual listings and vehicle categories receive the most attention.
This information helps us improve website navigation, search functionality, and site performance. We use this information in summary form and do not use it for the purpose of individually identifying you.
Consent: Required where applicable.
Third party: Google.
Advertising and Remarketing Cookies
Advertising and remarketing cookies, including cookies used through Google Ads, help us display relevant service manual listings when you shop with us or browse elsewhere afterward. They also help us measure whether advertising activity resulted in a completed purchase.
These technologies may share limited technical identifiers, such as a cookie identifier and the page viewed, with Google for these purposes.
Consent: Required where applicable.
Third party: Google.
3. Cookies We Use
The following are the cookies currently identified in our website configuration and connected services. Cookie names, purposes, and lifespans may change slightly when Shopify or Google updates its systems. We review this information and update this policy when appropriate.
cart — Set by Shopify. This is a strictly necessary cookie that remembers the service manuals currently in your shopping cart. Typical duration: up to 14 days.
_secure_session_id / _shopify_s — Set by Shopify. These strictly necessary cookies help maintain your active browsing session and website security. Typical duration: session / 24 hours.
_shopify_y / _y — Set by Shopify. These cookies provide a unique visitor identifier used for storefront security and analytics reporting. Typical duration: up to 1 year.
secure_customer_sig — Set by Shopify. This cookie helps keep you signed in to your customer account between visits when you have an account. Typical duration: up to 1 year.
_tracking_consent / _cmp_a — Set by Shopify. These cookies record the cookie choices you make so that the website does not unnecessarily ask you to make the same choice again. Typical duration: up to 1 year.
localization — Set by Shopify. This functional cookie remembers your selected country and currency for pricing display. Typical duration: up to 30 days.
_ga / ga* — Set by Google Analytics. These analytics cookies help distinguish visitors and measure how website pages are used. Typical duration: up to 2 years.
_gid — Set by Google Analytics. This analytics cookie helps distinguish visitors for shorter-term traffic reporting. Typical duration: 24 hours.
_gcl_au / _gcl_aw — Set by Google Ads. These advertising cookies store a conversion-linked identifier used to measure Google Shopping and search advertising performance. Typical duration: up to 90 days.
4. Third-Party Services
Some cookies on this website may be set by services we rely on to operate the website, process transactions, provide digital delivery, maintain security, measure website activity, and support advertising.
We do not sell cookie data to third parties.
Shopify
Shopify provides the website platform, shopping cart, checkout, digital delivery, payment-related functionality, and security features.
For more information about Shopify's cookie practices, visit the Shopify Cookie Policy.
Google Analytics
Google Analytics helps measure website traffic and visitor behavior in aggregate so that we can improve website navigation and the availability of our digital content.
For more information, see Google's Privacy Policy.
Google Ads and Shopping
Google Ads and Shopping technologies help measure and improve the relevance and performance of our advertising.
For more information and available advertising controls, visit Google's Advertising page.
Payment Services
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, and Google Pay may set their own security-related cookies during checkout. Any such cookies are governed by the applicable privacy terms of the relevant payment service.
5. Your Cookie Choices and Consent
You can accept, limit, or withdraw your cookie consent as described below.
Cookie Consent Banner
When you first visit the website from the United Kingdom, the European Economic Area, or another region where prior consent is required, a cookie banner may be displayed.
Depending on the available settings, you can accept all cookies, reject non-essential cookies, or open the cookie settings to make choices by category.
Strictly necessary cookies are not optional where they are required for the website or a service you have requested to function.
Changing Your Cookie Choice
You can change your cookie preferences at any time by clearing cookies for this website in your browser and visiting the website again. Where applicable, the consent banner will appear again so that you can make a new choice.
You can also adjust your browser's cookie settings directly.
Browser Controls
Most major browsers allow you to block, delete, or receive notifications about cookies through their settings.
For example:
Google Chrome: Settings → Privacy and security → Cookies.
Safari: Settings → Privacy.
Mozilla Firefox: Settings → Privacy & Security.
Microsoft Edge: Settings → Cookies and site permissions.
Please be aware that blocking all cookies may prevent you from adding manuals to your shopping cart or completing checkout.
Advertising Cookie Controls
You may opt out of Google's use of advertising cookies through Google Ads Settings.
For additional advertising choices in the United States, you may visit the Digital Advertising Alliance.
For advertising choices in the United Kingdom and European Union, you may visit Your Online Choices.
6. Region-Specific Privacy and Cookie Requirements
United States
There is no single federal cookie law that applies to every situation. However, state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, may provide California residents with rights concerning personal information collected through cookies and the ability to opt out of certain sales or sharing for cross-context advertising.
Relevant considerations include:
CCPA / CPRA — California
FTC Act, Section 5
United Kingdom
The Privacy and Electronic Communications Regulations may require consent before non-essential cookies are placed, while the UK GDPR governs personal data processed through cookies.
Where applicable, our cookie consent process is designed to provide UK visitors with appropriate choices.
Relevant considerations include:
PECR
UK GDPR
ICO guidance
Australia
The Privacy Act 1988 and the Australian Privacy Principles govern the collection and use of personal information gathered through cookies, including analytics and advertising identifiers.
These rules may provide individuals with rights concerning personal information held about them.
Relevant considerations include:
Privacy Act 1988
Australian Privacy Principles
Canada
The Personal Information Protection and Electronic Documents Act may require meaningful consent when personal information is collected through cookies. Canada's Anti-Spam Legislation may also apply where electronic communications are sent using information collected through these technologies.
Relevant considerations include:
PIPEDA
CASL, where applicable
7. Detailed Cookie Policy Terms
Why a Digital-Download Website Needs Cookies
Digital service manuals are delivered through digital download. Your purchase process can involve browsing a vehicle collection page, adding a manual to your shopping cart, paying at checkout, and receiving a download link by email.
Strictly necessary cookies help maintain the browsing session connecting these steps. Without these cookies, we may not be able to properly associate your selected manual and purchase with the correct order or provide the appropriate download access.
How and When We Ask for Consent
Where the law of your region requires prior consent, such as in the United Kingdom, analytics and advertising cookies are not activated until you provide the required consent through the cookie consent mechanism.
Strictly necessary cookies may be set automatically when they are required for the website or a service you have requested to function.
We may record the date and scope of your consent choice.
You can withdraw consent at any time using the methods described in the Your Cookie Choices and Consent section of this policy.
Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.
What Happens if You Block or Delete Cookies
Blocking or deleting functional, analytics, or advertising cookies should not prevent you from browsing service manuals or completing a purchase.
However, blocking strictly necessary cookies may prevent your shopping cart from saving items, interfere with checkout, or prevent your digital download link from being correctly associated with your order.
Children's Data and Cookies
The website is intended for adults seeking repair documentation for their vehicles or businesses.
We do not knowingly set analytics or advertising cookies for children under 13 or knowingly target children under 13 through these technologies. No part of the website is designed to attract users under that age.
Changes to This Cookie Policy
We may update this Cookie Policy when our cookie usage, service providers, or applicable consumer protection and privacy requirements change.
The effective date at the beginning of this policy identifies the current version.
Material changes will be reflected on this page with an updated effective date. Where required by applicable law, we may request or refresh your consent through the cookie consent mechanism.
8. Contact Us About Cookies
If you have a question about how cookies are used on this website, you can contact us by email or use the live chat available on the website.
Email: contact@servicemanualexperts.com
We aim to respond to cookie-related requests within one business day.
Support Hours: Monday–Sunday, 09:00–23:00 Eastern Time (GMT-05:00).
Customers in the United Kingdom, Australia, and Canada may convert these hours to their local time when planning a chat or support request.
Legal Operator: Irie Lee LLC
Business Address: 8735 Dunwoody Pl Ste R, Dunwoody, GA 30350, United States